Using the most advanced technology, comprehensive insights, and brand specialists for each account, AGS is able to provide a multichannel approach via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. The AGS team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience.
We are known for our flexibility and responsiveness, delivering day in, day out for our clients. Whether it is a service, sales, ideas or quality metrics AGS delivers excellent results for its clients.
We are a Group of few major Private Limited Companies from various sectors which jointly explores new frontiers of business through complimentary synergies. We have been successfully undertaking couple of more service JV's all through 2015-16 and thereafter and wish to continue the same in the coming years. We are also opening up our Group subsidiaries/branches in Foreign Countries like United States, Singapore etc.
We now have our Virtual Employee Operations at Noida which was opened in early 2017 for our Global clients in collaboration with our U.S. based Company.
Central to AGS’s success are its people and their skills, knowledge and values.
Our Executive team has a collective experience of over 50 man years across a cross section of Industry Verticals from Retail Sales & Services; IT & ITES solutions; Management Consulting, Auditing & Accounts, Hospitality, Investments to name a few. Our Directors have over 15 + years of Contact Center experience which places our company in a Strategic position with our clients. With our Partner companies in the Software development and Application Development services we are a Group with the entire exposure to the IT & ITES space.
Debdip Chakraborty, a Chartered Accountant and Company Secretary by profession joined as a Principal Advisor of Apssinopus Global Services Pvt. Ltd. He has a exposure in Accounting, Internal Audit, Finance, Internal Control, SOX, SAS 70, Operational Risk, Company Secretarial and taxation fields. A person who believes in strong moral and ethical values keeps on trying to learn new procedures to facilitate simplification & standardisation of the assignments he handles. He represents a group of CA firms & Management Consulting Company and IT firms based in Kolkata and have clients in India & abroad. The main areas of work are Audit (Internal & Stat.)/IT-systems analysis/Business Incubation/Strategic & Process Advisory/ Internal Control & Op. Risk/Corporate and Project Finance/Corporate Training, etc.